In this episode, Manu Tandon discusses how Beth Israel Deaconess Medical Center, a Harvard Medical School-affiliated academic medical center, is working towards their mission to bring in innovations that are happening outside of healthcare.
Digital innovation is an applied science; it is about finding new ways to solve existing problems through emerging or sometimes through traditional technologies as well. At Beth Israel Deaconess Medical Center (BIDMC), a core part of the overall technology stack is their homegrown EHR system. BIDMC is the only health system in the country to run their own EHR system. In this podcast, Manu Tandon discusses the many benefits and challenges that arise from having a homegrown EHR system.
BIDMC is in the process of migrating their existing services substantially to the AWS cloud platform; this has opened the gateway to new and innovative technology solutions for BIDMC’s digital transformation journey. Tandon advises digital health startups to focus on workflow integration and points out that creating new, technically smart solutions is not the only way to achieve success with digital health solutions; people and process matter as much as technology in the journey of digital innovation.
Manu serves as the Chief Information Officer for Beth Israel Deaconess Medical Center, a Harvard Medical School-affiliated academic medical center. In his current role, he is responsible for all IT matters pertaining to the academic medical center. He directs BIDMC’s “Center for IT Exploration” which works to adopt innovative analytics, mobile, cloud and AI/ ML solutions for operational efficiencies and to enhance the experience of BIDMC’s providers, patients, and staff.
Before joining BIDMC in 2014, Manu served as the Secretariat CIO for Massachusetts Executive Office of Health and Human Services where he led the state’s largest IT public portfolio. As Massachusetts’ state HIT coordinator, Manu led the development of the nation’s first medicaid funded statewide Health Information Exchange (HIE) known as “MassHIWay” which has now delivered over 200 million healthcare transactions since its inception.
Manu was recognized by Computer World as one of the top “100 Premier IT Leaders” in the world and by New England HIMSS as “The CIO of the Year” for 2014. Manu has an engineering degree from Indian Institute of Technology, an MBA from Boston University, and an MPA from Harvard Kennedy School.
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