In this episode, Karen Murphy discusses her role as the first Chief Innovation Officer and the Founding Director of the Steele Institute for Health Innovation at Geisinger, and how they are working towards lowering the costs and improving quality for the overall welfare of members and patients.
Innovation at Geisinger means taking a fundamentally different approach to solving a problem that has quantifiable outcomes. According to Karen, focusing on specific problems like price and quality will move the needle in a meaningful way. Currently, the innovation team at Geisinger is developing a new care model that leverages AI and machine learning, along with remote monitoring for a more holistic approach towards patients.
Karen also believes intelligent bots will help decrease overall cost of care as they are more efficient. However, while adopting new technologies we need to be careful and prevent increase in the total costs of care due to technology.
Dr. Karen Murphy is Executive Vice President, Chief Innovation Officer and Founding Director of the Steele Institute for Health Innovation at Geisinger.
Dr. Murphy has worked to improve and transform healthcare delivery throughout her career in both the public and private sectors. Before joining Geisinger, she served as Pennsylvania’ Secretary of Health addressing the most significant health issues facing the state, including the opioid epidemic. Prior to her role as secretary, Dr. Murphy served as the Director of the State Innovation Models Initiative at the Centers for Medicare and Medicaid Services leading a $990 million CMS investment designed to accelerate healthcare innovation across the United States. She previously served as President and Chief Executive Officer of the Moses Taylor Health Care System in Scranton, and as Founder and Chief Executive Officer of Physicians Health Alliance, Inc., an integrated medical group practice within Moses Taylor.
Dr. Murphy earned her Doctor Of Philosophy in Business Administration from the Temple University Fox School of Business. She holds a Master of Business Administration from Marywood University, a Bachelor of Science in Liberal Arts from the University of Scranton, and a Diploma in Nursing from the Scranton State Hospital School of Nursing.
An author and national speaker on health policy and innovation, Dr. Murphy also serves as a Clinical Faculty Member at Geisinger Commonwealth School of Medicine and as an Associate Faculty member in the Department of Health Policy and Management at Johns Hopkins Bloomberg School of Public Health.
As the Chief Innovation Officer, Dr. Murphy leads Geisinger’s deep commitment to innovation, one of the organization’s four principle values along with kindness, excellence and learning to fulfill the mission of caring. Geisinger is an integrated healthcare system that includes 13 hospital campuses, two research centers – the Geisinger Commonwealth School of Medicine, and a health plan that serves approximately 600,000 members. Geisinger’s more than 30,000 employees, 2500 providers, nearly 500 residents and fellows, and 360 medical students serve and care for the three million residents in Pennsylvania and New Jersey.
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