In this episode, Sylvia Romm discusses her role as the Chief Innovation Officer at Atlantic Health System and how her prior experience in pioneering telehealth adoption influences her views on digital transformation.
Most healthcare organizations are reactive today as opposed to being proactive. Digital transformation is off to a slow start, but disruption will be here before we know it. According to Sylvia, innovation at Atlantic Health System starts with developing internal innovation and standardizing it across the health system. It also means developing external partnerships to build an innovation pipeline. However, she does not believe in investing in “shiny new things” that do not help their health system move forward.
Sylvia believes that digital transformation is not simply automating or digitizing all the current workflows. It must go beyond replacing in-person visits with one-on-one virtual visits and look at reimagining patient and caregiver experiences.
Sylvia Romm, MD, MPH, Chief Innovation Officer of Atlantic Health System is driven by a passion for transforming healthcare delivery to patients and communities. She brings her background and expertise as a clinician and an entrepreneur to her role as the Chief Innovation Officer for Atlantic Health System. Firmly believing that a patient-centered focus is vital to healthcare innovation, Dr. Romm works with Atlantic Health System’s team members and physicians to find new ways to improve access to high-quality and affordable care. She also forges relationships with local and national innovation partners and works to expand our organization’s research profile. Dr. Romm is an avid author and speaker in the areas of healthcare, technology, and health information technology (IT) policy. She has written articles for various publications, including NEJM Catalyst, Forbes, KevinMD, and the Huffington Post, and was named one of FierceHealthCare’s 8 Influential Women Reshaping Health IT. A board-certified pediatrician, Dr. Romm has served in a variety of clinical leadership roles throughout her residency and as a hospitalist. Before joining Atlantic Health System, she was Vice President of Clinical Transformation for American Well, the largest video-based telemedicine company in the United States. In addition, she was the founder of MilkOnTap, the nation’s first telehealth company focused on the needs of nursing mothers and lactation support. Dr. Romm earned her Master of Public Health in Global Health from Harvard TH Chan School of Public Health. She holds a medical degree from the University of Arizona College of Medicine and completed her residency in pediatrics at Massachusetts General Hospital.
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